Privacy Policy
As International Trade (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website www.asinternationaltrade.com.au (the “Site”) or purchase our products online. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
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We may collect the following types of personal information:
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Contact details: name, email address, phone number, billing and shipping address
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Account information: username, password, purchase history
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Payment details: credit/debit card information or PayPal (processed securely via third-party payment providers)
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Business information: ABN or company details if relevant to your order
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Technical data: IP address, browser type, device ID, cookies, and usage data
How We Collect Personal Information
We collect personal information through:
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Direct interactions (e.g. placing an order, creating an account, contacting us)
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Automated technologies (e.g. website cookies and analytics)
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Third-party integrations (e.g. payment processors, shipping partners)
How We Use Personal Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your orders or enquiries
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Send transactional or promotional emails (you can opt out at any time)
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Improve website functionality and customer experience
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Comply with legal obligations and prevent fraud
Disclosure of Personal Information
We may share your personal information with:
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Third-party service providers (e.g. payment gateways, logistics, IT support)
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Legal authorities if required by law
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Our professional advisers (e.g. accountants, legal representatives)
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Third parties with your consent or at your direction
All third parties are required to handle your personal information in compliance with Australian privacy laws.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes encryption, secure servers, firewalls, and access control.
Some of your data may be stored overseas (e.g. cloud providers), but we ensure these parties are subject to privacy obligations equivalent to Australian standards.
Cookies and Analytics
We use cookies and similar tracking technologies to enhance your browsing experience and collect website usage data. You can control cookie settings through your browser.
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Marketing Communications
We may send you promotional emails about our products or services. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
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Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections. Please contact us at info@asinternationaltrade.com.au.
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Making a Complaint
If you believe we have breached the APPs or mishandled your personal information, you can:
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Contact us at [insert contact email] and we will respond within a reasonable timeframe.
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If unsatisfied, lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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Contact Us
For any questions or concerns regarding this Privacy Policy or your personal information, please contact info@asinternationaltrade.com.au.